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Courses and
Registration

Before You Attend Class

Follow the steps below to assure yourself an optimum learning experience.
Classroom Training

Before you attend classroom training:

  • Review the course description and prerequisites. Some courses require either attendance in another course or a pre-test before your registration can be confirmed.


  • Make hotel reservations and travel arrangements. Information on hotels, amenities, shuttle services, start and end times, and more are available with the course description and will also be sent to you in your confirmation e-mail when you register for the course. It is recommended to purchase refundable and changeable airline tickets


  • Check the local weather. Dress code for classroom training is generally business casual. Some of the classrooms may be slightly cooler than normal room temperature to keep the equipment running efficiently, so you may want to bring a sweater or light jacket.


  • Contact the training center if you have special needs or dietary restrictions. All training centers are handicapped accessible. Lunches may or may not be provided by the training center, please confirm with the training center you are attending.


  • Payment and billing questions. For questions on billing and payment information, please contact the training center you are attending directly.

Realtime Training

Be fully prepared to begin your first Realtime Learning session on time. Review the Realtime Learning Orientation Guide (PDF) to maximize the full potential of your learning experience. The guide will ensure that you have the required WebEx software installed and that you can access the Realtime Learning session.


Anytime Learning

Before you purchase an Anytime Learning session, make sure your computer meets the following requirements:

  • Audio output (headphones or external speakers)
  • High-speed Internet access (dial-up will not work)
  • Monitor screen resolution 800x600 px or higher

Review the Anytime Learning Orientation Guide (PDF) to maximize the full potential of your learning experience. The guide will ensure that you have can access the Anytime Learning session and navigate the browser player menu.